Frequently Asked Question
I'm very busy, especially leading up to Christmas, this all seems very complicated, what is actually involved it getting started?
It really is a very simple process. All you have to do is read and sign the Reine Jewels Supply Agreement and contract, register on the website and you're ready to go. Orders can be processed immediately online, so there really is nothing to it.
How long will it take to get the quote for my chosen design?
We will endeavour to respond to your email within 24 - 48 hours.
Can Reine set the centre stones for me as well as the side stones?
Yes, we can set and finish the piece in its entirety. Alternatively, you can send us your own stones and we can simply set them in the ring for you.
What kind of support can I expect?
We are here to help you in any way we can. You can contact Bronwyn or Debbie at the office between 9:30 and 5:30 Monday to Friday. Or by email, at info@reinejewels.com , send us any queries you may have and we will respond within 24 - 48 hours.
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